• Patient Zone

First Visit Form


Welcome to our new patients!

For a first visit, you will be invited to fill out a form regarding your health.

In order to offer you a customized service, please call us or leave us a message at (819) 777-6061 to make an appointment. We will return your call within 24 hours, from Monday to Thursday.

All appointment cancellations must be made by telephone at least 48 hours in advance. If not, you may be obliged to pay service fees.

Insurance


Your dental claims will be sent electronically to your insurance company. They will reimburse you according to your insurance contract.

Insurance forms that can’t be sent online are completed free of charge and hand-delivered to you. You will then have to send them in and pay the dental fees in total. Treatment plans and estimates for various treatments are also offered free of charge.

In addition, we wish to mention that insurance coverage varies depending on your insurance company and your employer. Over-invoicing your insurer and omitting to pay the balance due is illegal. It is therefore essential for you to familiarize yourself with all the terms and conditions of your insurance policy.

Asepsis


We use STATIM sterilizers that are renowned for their efficiency and reliability. In this regard, please note that biological tests are carried out on a monthly basis in an independent laboratory in order to assess the efficiency of our sterilizers.

In addition to our monthly biological tests, we test our sterilizers at every sterilization cycle to make sure they are efficient for all our instruments.

We can therefore ensure that our clientele is protected against any potentially transmissible infection.

Do you have questions regarding
your treatment follow-up at home?


Following a dental treatment, it is normal to have questions. How to stop the bleeding after a tooth extraction? How many times per day must I apply ice to reduce inflammation after my oral surgery? For ease of reference, we have categorized our answers and recommendations by type of intervention.

Our team is always available to answer your questions. Don’t hesitate to contact us.

  • Following a Minor Oral Surgery

    Our care recommendations must be followed to promote healing. Note that some discomfort and swelling are normal after surgery.

    Day of the Surgery

    • Keep the compresses in your mouth for one to two hours by maintaining firm pressure. Change them every half hour, if necessary.
    • Apply ice on your cheek at regular intervals (20 minutes every hour).
    • If you are bleeding, take gauze or a lightly wet tea bag and bite into it for approximately twenty minutes.

    To Avoid

    • Avoid rinsing your mouth or spitting.
    • Avoid drinking with a straw.
    • Avoid smoking.
    • Avoid hot foods or beverages.
    • Eat cold and soft foods.
    • Avoid intense activities.

    Pain

    • During the first 24 to 72 hours, take pain medicine, like acetaminophen (Tylenol, Atasol) or ibuprofen (Motrin, Advil) or medication that was prescribed to you to attenuate the pain. Avoid taking aspirin.
    • From the day after the surgery to full recovery, rinse your mouth three times per day with warm water and salt (2 ml or 1/2 tsp. of salt in 250 ml or 1 cup of water).
    • Bruises may appear under the skin. They will disappear after five to seven days.
    • You will probably have difficulty opening your mouth. Everything should diminish within four to five days.
    • Do not hesitate to call us if your pain increases rather than decreases after three days.

    After a few days, you will feel better and you will be able to carry out your regular activities. Do not hesitate to call us at 819 777-6061 if you feel pain, are bleeding heavily or if you are having a reaction to your medication.

  • After a Tooth Extraction

    In order to promote healing, the precautions listed below must be followed.
    Please note that some discomfort and swelling are normal after surgery.

    Day of the Surgery

    • Keep the compresses in your mouth for an hour or two and maintain a firm pressure.
    • Change them every half hour, if necessary.
    • Always keep your head elevated.
    • Apply a cold compress on your cheek at regular intervals (20 minutes every hour).
    • If you are bleeding, take gauze or a lightly wet tea bag and bite into it for approximately twenty minutes.
    • Bleeding and coloured saliva are normal postoperative effects.
    • Limit your physical efforts and rest.

    To Avoid

    • Do not remove the blood clot, since it promotes healing.
    • Do not eat anything before the bleeding stops.
    • Avoid drinking with a straw.
    • Avoid rinsing your mouth or spitting.
    • Avoid smoking or drinking alcohol.
    • Do not eat hard foods.
    • Avoid brushing your teeth near the extraction zone for the first 72 hours.

    Pain

    • If the pain causes you discomfort, take the medication that was prescribed for you.
    • If antibiotics were prescribed for this treatment, keep taking them for the entire specified period, even if the symptoms disappear.

    Diet

    • Only consume soft foods or warm liquids on the day of the extraction. Resume your usual diet as soon as you are able.

    Day After the Surgery to Full Recovery

    • Rinse your mouth three times per day with warm water and salt (2 ml or 1/2 tsp. of salt in 250 ml or 1 cup of water).
      Brush your teeth and floss every day to remove plaque and ensure the best long-term results. Avoid brushing the extraction zone during the first 72 hours.
    • Avoid eating hard foods (nuts, candy, ice).
    • You may notice that you have more saliva and that the pronunciation of certain words is altered. Everything should resolve itself within a week.
    • Bruises may appear under the skin. They will disappear after five to seven days.
    • You will probably have difficulty opening your mouth.
    • Everything should diminish within four to five days.
    • Do not hesitate to call us if your pain increases rather than decreases after three days.

    After a few days, you will feel better and you will be able to carry out your regular activities. Do not hesitate to call us at 819 777-6061 if you feel pain, are bleeding heavily, have swelling for 2–3 days or if you are having a reaction to your medication.

  • After an aesthetic reconstruction

    In order to promote healing, the precautions listed below should be followed. Please also note that it is normal to experience some discomfort and swelling after treatment.

    Crown and bridge work is done in two appointments. During the first visit, we first take an impression of the teeth to be replaced. Then we place temporary crowns or bridges to protect your teeth until the replacement tooth or teeth are ready.

    If necessary, use the medication prescribed or recommended by our team.

    What to avoid

    Avoid hot beverages while under anesthesia.
    Avoid sticky and hard foods (gum, candy).

    Diet

    Try to eat on the opposite side.

    From the day after the procedure until complete healing

    Brush your teeth normally, but be careful with flossing to avoid dislodging the temporary crown.
    If a temporary crown becomes dislodged, it is imperative that you return to the clinic so that we can re-cement it. This is to prevent the mobility of the other teeth and to facilitate the installation of the new tooth.

    Do not hesitate to call us at 819 777-6061, if you feel pain, have difficulty closing your mouth or have other questions regarding your recovery.

     

  • After the installation of a Crown or a Bridge

    In order to promote healing, the precautions listed below must be followed. Please note that some discomfort and swelling are normal after surgery.

    The fitting of crowns and bridges is done in two appointments. During the first visit, we make an impression of the teeth to replace. We then install temporary crowns or bridges to protect your teeth while waiting for the replacement teeth to be ready.

    Day of the Treatment

    • If required, use the medication prescribed or recommended by our team.

    To Avoid

    • Avoid hot beverages when you are under anesthesia.
    • Avoid sticky and hard foods (gum, candy).

    Diet

    • Try eating on the opposite side of your mouth.

    Day After the Surgery Until Complete Healing

    • Brush your teeth as you would normally, but be careful when flossing so as to not dislodge the temporary crown.
    • If the temporary crown is dislodged, it is imperative that you come to the clinic so we can re-cement it. This is to limit the mobility of the other teeth and to facilitate the installation of a new tooth.

    Do not hesitate to call us at 819 777-6061 if you feel pain, if you have difficulty closing your mouth or if you have any questions regarding your recovery.

  • Tooth Whitening Tips
    • Immediately after the Zoom treatment, use the Relief ACP gel in your aligners for 30 minutes after the treatment. The Relief ACP gel can be used, if needed, in case of sensitivity. This gel is in the little box we give you following your treatment. This box contains a syringe of ACP gel and a syringe containing an at-home whitening treatment, Zoom Day White or Nite White.
    • It is strongly recommended that you not consume foods that may stain your teeth in the first two hours following the procedure. Since the surface of your teeth is porous, they will absorb the colours (natural or artificial) to which they are exposed.
    • Tip: do not consume foods that can stain a white shirt! For best results, avoid them during the entire at-home treatment (3 days of whitening at home) and 72 hours following the treatment.
    • Start using the whitening syringe at home 24 hours after the treatment at the clinic for 1 to 1.5 hours per day. To obtain optimal whitening results, the Zoom treatment performed at the clinic must be continued at home for three consecutive days. The syringe provided allows you to complete the three days of whitening required for your Zoom procedure.
    • All whitening procedures require routine maintenance. A touch-up may be necessary to refresh your smile after six to eight months. This touch-up can be performed with an at-home Zoom Day White or Nite White whitening syringe that your dental professional can provide you with at a determined cost.
  • Bite Plate Tips

    Your bite plate is an essential device used to treat jaw problems, bruxism (teeth grinding), clenching or headaches. It is important to take care of it appropriately.

    Clean it once a day with a soft dish soap (Dawn, Sunlight, Palmolive) since plaque and tartar can form on acrylic just as it would on natural teeth. Rinsing does not suffice. Do NOT use denture products (Novadent, Polident, etc…).

    Here are a few useful tips:

    1. Fill up your sink halfway with water or place a cloth/facecloth at the bottom of the sink, so that your bite plate doesn’t break if you drop it.
    2. With a toothbrush, clean the interior part that is in contact with your teeth with soap.
    3. Rinse your bite plate with warm water.

    Don’t forget to floss and to properly brush your teeth before putting your bite plate back into your mouth.

    When you are not wearing your bite plate, store it in its box. However, if you do not wear it every day, let it soak in water that you will change daily or in a solution of mouthwash without alcohol sold in pharmacies and diluted in water to avoid contracting or deforming your bite plate. This also gives a pleasant sensation of freshness.

    In case of pain or discomfort (jaw pain, migraines, pressure on teeth or other), do not hesitate to contact us—a simple adjustment to the bite plate will ease your pain.

    We want to make sure we offer you the best service, so please bring your bite plate with you at every appointment so we can make a proper follow-up.

  • Postoperative Gum Graft Tips

    DAY OF THE SURGERY

    Bleeding

    • Bite into the compress for an hour by maintaining a constant and firm pressure. Avoid talking. Continue to swallow your saliva.
    • Keep your head elevated and stay calm. Do not run or jump.
    • Avoid all suction. Do not spit. If the bleeding persists, repeat the first directive with a compress or a wet tea bag.
    • It is normal to have a light coloration of your saliva for a 24-hour period.
    • At bedtime, use more than one pillow to keep your head elevated.
    • Avoid rinsing your mouth for 24 hours.

    Swelling

    Applying crushed, wrapped ice (the day of the intervention) may help reduce the swelling. Apply ice 15 minutes per hour. A bag of frozen peas can replace the ice.

    Pain

    Use analgesics as prescribed. Rest.

    Diet: Soft, cold food for 24 hours. Avoid using a straw when drinking. Do not smoke for 48 hours.

    DAY AFTER THE SURGERY

    Rinse your mouth with warm salt water (1/3 tsp. of salt in a glass [250 ml] of warm water), several times per day (at least after every meal and before bedtime), for one week.

    WHAT TO EXPECT AFTER ORAL SURGERY

    Moderate sensitivity is normal four to five days after surgery. The pain should subside gradually. If the pain returns and increases gradually three to four days after the surgery, contact your dentist.

    Swelling of the operated area should increase during the first 48 hours and subside afterwards.
    Applying moist heat 48 hours after the surgery will help the swelling subside.
    If swelling persists and is accompanied by fever (higher than 38.5 C or 101.5 F), contact your dentist.

Post Treatment Survey


In order to improve the quality of our services, we invite our clients to answer a short survey following their dental treatment. This new approach aims to measure your level of satisfaction and to demystify the aspects that need to be improved in our practice.

Please note that this survey is anonymous.

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